Our Commitment to Customer Success

Elevating your experience through dedicated support and personalized solutions.

Featured Success Story

Customer Success

Allganize and Hitachi Solutions strengthen their sales partnership in the generative AI and LLM field.

Allganize and Hitachi Solutions have expanded their partnership to offer secure, enterprise-ready generative AI and LLM solutions. Through the Alli LLM App Market, companies can use over 100 no-code AI tools tailored for business needs, even with sensitive data. The platform supports both cloud and on-premise deployment, integrating seamlessly with existing systems to enhance efficiency, quality, and competitiveness across operations. This collaboration supports digital transformation while ensuring robust data security and usability.

Read More
Customer Success

Geospace Technologies Preserves Knowledge and Boosts Productivity with Allganize AI

Geospace Technologies teamed up with Allganize to solve a major challenge: capturing valuable knowledge before experienced employees retired. Using AI-powered search, they made it easy for staff to find information quickly, boosting productivity and simplifying onboarding. The project started with a SaaS trial and is moving toward a secure on-premise setup, built to scale with their growing data needs.

Read More
Customer Success

From Challenge to Triumph: How 'Alli' Transformed Back-Office Inquiry Handling

Glico Group is a major confectionery company in Japan that deals with snacks, ice cream, dairy products, and beverages. The group introduced Allganize's AI chatbot, 'Alli', to respond to a large number of in-house inquiries in more efficient way.We talked to Kawamoto and Wakabayashi who are in charge of operating AI chatbots.

Read More
Customer Success

The Power of Choosing the right chatbot for your digital transformation strategy

The AI ​​chatbot "Alli" provided by Allganize has been adopted for the asset management application "OneStock" operated by Nomura Securities Co., Ltd. (hereinafter referred to as "Nomura Securities"). Chatbots have already been introduced in "OneStock", but switching to chatbots equipped with AI was considered, and "Alli" was selected and introduced.

Read More
Customer Success

How Alli is Empowering Oklahoma's Citizens and Communities

Alli (The AI chatbot) was recently implemented by the Oklahoma Bureau of Narcotics to quell the questions of the constituents of Oklahoma and to create a more efficient customer service experience. With the legalization of medical marijuana and more registrant licensing, they needed a better way to field the questions and have a self-serve option for citizens to get the information they needed instantly.We spoke to Special Agent-In-Charge Matt Varney about the immediate benefits he has seen working with Allganize and using Alli.

Read More
Customer Success

"Alli" brings stability to new support services at Mitsubishi Chemical Group

Mitsubishi Chemical Systems, Inc. is a IT company that builds a common infrastructure for the entire Mitsubishi Chemical Group, Japan's Leading chemical company, and has supported the optimal infrastructure operating system used by about 520 group affiliates of the last 50 years. Mitsubishi Chemical Systems, Inc. is developing a new system of support services for group affiliates by introducing Allganize's AI chatbot called "Alli" for customer support.

Read More